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sammytantha1986

Q: what do i do when it says all devices are offline?

 

iPad mini Wi-Fi

Posted on Feb 17, 2014 1:23 PM

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Q: what do i do when it says all devices are offline?

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Feb 17, 2014 1:31 PM in response to sammytantha1986
    Level 10 (104,468 points)
    Apple TV
    Feb 17, 2014 1:31 PM in response to sammytantha1986

    Welcome to the Apple Community.


    You can only locate, lock or erase your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.


    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.