Q: What exactly is happening here?
My week old 27" iMac is having a few issues. It has 1TB fusion drive and 32 gb of RAM.
It doesn't seem to happen in the same circumstances. Sometimes I'm watching a movie in VLC or I'm working in Maya or even just browsing the Internet. It has happened more than 5 times in the past week and I'm getting really annoyed. It keeps going to the grey screen with the message "Your computer restarted due to a problem." I always send the report and here it is.
Anonymous UUID: 2D012A28-E2E7-A584-1E2C-9E93D4832CA1
Mon Feb 17 16:25:27 2014
panic(cpu 0 caller 0xffffff80180dc19e): Kernel trap at 0xffffff80180d0441, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80724f1d28, CR3: 0x000000004eede05d, CR4: 0x00000000001606e0
RAX: 0xffffff801801bd98, RBX: 0xffffff80186d4c40, RCX: 0xffffff8058dc8b20, RDX: 0x0000000000000c07
RSP: 0xffffff83a5ae3db8, RBP: 0xffffff83a5ae3df0, RSI: 0x000000002f92d6e8, RDI: 0xffffff80724f1d28
R8: 0x0000000000000001, R9: 0xffffff83a5ae3f30, R10: 0x0000000000000020, R11: 0x0000000000000246
R12: 0xffffff8354691120, R13: 0xffffff80724f1d28, R14: 0xffffff80724f1d28, R15: 0x0000000007010004
RFL: 0x0000000000010202, RIP: 0xffffff80180d0441, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff80724f1d28, Error code: 0x0000000000000009, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83a5ae3a40 : 0xffffff8018022f69
0xffffff83a5ae3ac0 : 0xffffff80180dc19e
0xffffff83a5ae3c90 : 0xffffff80180f3606
0xffffff83a5ae3cb0 : 0xffffff80180d0441
0xffffff83a5ae3df0 : 0xffffff801801a3a7
0xffffff83a5ae3e30 : 0xffffff801801ba7a
0xffffff83a5ae3e80 : 0xffffff8018017b5b
0xffffff83a5ae3f20 : 0xffffff80180295e7
0xffffff83a5ae3f50 : 0xffffff801801d322
0xffffff83a5ae3f70 : 0xffffff80180c921d
0xffffff83a5ae3fb0 : 0xffffff80180f3e26
BSD process name corresponding to current thread: QuickLookUIHelpe
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000017e00000
Kernel text base: 0xffffff8018000000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 10620749804892
last loaded kext at 7125228151960: com.apple.iokit.SCSITaskUserClient 3.6.0 (addr 0xffffff7f99bb9000, size 36864)
last unloaded kext at 7194621172398: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f99ba4000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.GeForce 8.1.8
com.apple.driver.AppleIntelHD5000Graphics 8.1.8
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AirPort.Brcm4360 800.21.45
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelFramebufferAzul 8.1.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOSurface 91
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i5, 3.2 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD WD10EZES-40UFAA0, 1 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Ext HDD 1021
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: USB2.0 Hub
USB Device: Ext HDD 1021
Thunderbolt Bus: iMac, Apple Inc., 23.10
I have called Apple Support, I've reinstall the OS plus did all the diagnosis that said my computer is fine. Nothing to report.
So what is happening here?! I would like some solid answers.
iMac, OS X Mavericks (10.9.1)
Posted on Feb 17, 2014 1:36 PM