What exactly is happening here?

My week old 27" iMac is having a few issues. It has 1TB fusion drive and 32 gb of RAM.


It doesn't seem to happen in the same circumstances. Sometimes I'm watching a movie in VLC or I'm working in Maya or even just browsing the Internet. It has happened more than 5 times in the past week and I'm getting really annoyed. It keeps going to the grey screen with the message "Your computer restarted due to a problem." I always send the report and here it is.


Anonymous UUID: 2D012A28-E2E7-A584-1E2C-9E93D4832CA1



Mon Feb 17 16:25:27 2014

panic(cpu 0 caller 0xffffff80180dc19e): Kernel trap at 0xffffff80180d0441, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff80724f1d28, CR3: 0x000000004eede05d, CR4: 0x00000000001606e0

RAX: 0xffffff801801bd98, RBX: 0xffffff80186d4c40, RCX: 0xffffff8058dc8b20, RDX: 0x0000000000000c07

RSP: 0xffffff83a5ae3db8, RBP: 0xffffff83a5ae3df0, RSI: 0x000000002f92d6e8, RDI: 0xffffff80724f1d28

R8: 0x0000000000000001, R9: 0xffffff83a5ae3f30, R10: 0x0000000000000020, R11: 0x0000000000000246

R12: 0xffffff8354691120, R13: 0xffffff80724f1d28, R14: 0xffffff80724f1d28, R15: 0x0000000007010004

RFL: 0x0000000000010202, RIP: 0xffffff80180d0441, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff80724f1d28, Error code: 0x0000000000000009, Fault CPU: 0x0



Backtrace (CPU 0), Frame : Return Address

0xffffff83a5ae3a40 : 0xffffff8018022f69

0xffffff83a5ae3ac0 : 0xffffff80180dc19e

0xffffff83a5ae3c90 : 0xffffff80180f3606

0xffffff83a5ae3cb0 : 0xffffff80180d0441

0xffffff83a5ae3df0 : 0xffffff801801a3a7

0xffffff83a5ae3e30 : 0xffffff801801ba7a

0xffffff83a5ae3e80 : 0xffffff8018017b5b

0xffffff83a5ae3f20 : 0xffffff80180295e7

0xffffff83a5ae3f50 : 0xffffff801801d322

0xffffff83a5ae3f70 : 0xffffff80180c921d

0xffffff83a5ae3fb0 : 0xffffff80180f3e26



BSD process name corresponding to current thread: QuickLookUIHelpe



Mac OS version:

13B42



Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000017e00000

Kernel text base: 0xffffff8018000000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)



System uptime in nanoseconds: 10620749804892

last loaded kext at 7125228151960: com.apple.iokit.SCSITaskUserClient 3.6.0 (addr 0xffffff7f99bb9000, size 36864)

last unloaded kext at 7194621172398: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f99ba4000, size 16384)

loaded kexts:

com.apple.filesystems.smbfs 2.0.0

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AGPM 100.14.11

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.GeForce 8.1.8

com.apple.driver.AppleIntelHD5000Graphics 8.1.8

com.apple.driver.AppleHDA 2.5.3fc1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleMikeyDriver 2.5.3fc1

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleBacklight 170.3.5

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleHWAccess 1

com.apple.driver.AirPort.Brcm4360 800.21.45

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleIntelFramebufferAzul 8.1.8

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.IOBluetoothHIDDriver 4.2.0f6

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOAcceleratorFamily 98.7.1

com.apple.nvidia.driver.NVDAGK100Hal 8.1.8

com.apple.nvidia.driver.NVDAResman 8.1.8

com.apple.iokit.IOSurface 91

com.apple.driver.DspFuncLib 2.5.3fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.AppleHDAController 2.5.3fc1

com.apple.iokit.IOHDAFamily 2.5.3fc1

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.driver.AppleThunderboltEDMSink 1.2.1

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOAcceleratorFamily2 98.7.1

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleUSBHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.driver.CoreStorage 380

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i5, 3.2 GHz, 32 GB, SMC 2.15f2

Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

Serial ATA Device: APPLE HDD WD10EZES-40UFAA0, 1 TB

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: Ext HDD 1021

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: USB2.0 Hub

USB Device: Ext HDD 1021

Thunderbolt Bus: iMac, Apple Inc., 23.10


I have called Apple Support, I've reinstall the OS plus did all the diagnosis that said my computer is fine. Nothing to report.


So what is happening here?! I would like some solid answers.

iMac, OS X Mavericks (10.9.1)

Posted on Feb 17, 2014 1:36 PM

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1 reply

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