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Installation Error

I tried to update my itunes to version 11.1.4, but I got the error "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2721."


The Apple support general troubleshooting says to empty the temp folder, then uninstall itunes and reinstall it. I emptied the temp folder, but then when I tried to uninstall itunes, I got the same error message.


I performed a clean boot and tried uninstalling again, and I am still receiving the error message. I have made sure Windows is completely updated, and I have also tried restoring Windows to a previous point.


I am completely lost at this point.

Windows 7

Posted on Feb 17, 2014 5:49 PM

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Installation Error

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