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What is " The Request for account "iCloud" failed. The server responded with "400" to operation CalDAVUpdateShareesQueuableOperation

My wife and I have synced calendars that have stopped working. She gets my updates but I dont get hers, when we try to sync on her laptop we get this message.

MacBook Pro, Mac OS X (10.7.5)

Posted on Feb 17, 2014 8:36 PM

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Question marked as Best reply

Posted on Feb 20, 2014 12:45 PM

Hello Kirkdasilva,


It sounds like one of your computers is not syncing correctly to a shared iCloud calendar. I recommend the troublehsooting from the article named:

iCloud: Troubleshooting iCloud Calendar

http://support.apple.com/kb/ts3999

Try each of these steps, testing after each to see if the issue is resolved:

  • Make sure that you are using OS X Lion v10.7.5 or later. Learn how to verify the version of OS X you are using.
  • Make sure your computer is online. Attempt to view www.apple.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Calendar or iCal. Learn how to troubleshoot your Internet connection.
  • Open a secure website to test if ports 80 and 443 are accessible. Calendar requires port 443 access to iCloud in order to push and fetch updates to and from the iCloud Calendar servers.
  • Choose Apple () menu > System Preferences, then click the icon for iCloud. Make sure that you're signed in to the same iCloud account that you're using on your other supported devices.
  • Make sure that you enter and update calendar information in the iCloud section of Calendar or iCal. Only calendars and events in the iCloud section of the Calendar or iCal Calendar list are updated in iCloud. Both Calendar and iCal for Mac support the display of and interaction with multiple accounts and datastores, such as iCloud, On My Mac, Exchange, and Google. This makes it easy to create or modify events or calendars in a section of Calendar or iCal that may not be updating iCloud. Learn more about moving local calendars to iCloud.
    • In some cases, you may find that you have data duplicated in both the local On My Mac and the iCloud sections of Calendar or iCal. Learn more about resolving this issue.
    • You can make the iCloud calendar your default calendar for all new events. In Calendar, choose Calendar > Preferences, then click General. In iCal, choose iCal > Preferences, then click General. Locate the Default Calendar setting and choose one of the Calendars under the iCloud heading. Close the Preferences window to save the change.
  • Turn iCloud Calendars off and back on:
    1. Quit Calendar (or iCal).
    2. ChooseApple () menu > System Preferences, then select iCloud.
    3. Deselect the checkbox next to Calendars (or Calendars & Reminders in Mountain Lion and Lion).
    4. Close System Preferences and wait about a minute.
    5. Open System Preferences and select iCloud.
    6. Replace the checkmark next to Calendars (or Calendars & Reminders in Mountain Lion and Lion).
    7. Close System Preferences.
    8. Open Calendar (or iCal) and test to see if the issue is resolved.
  • Restart your computer. This may sound simple, but it reinitializes your network and application settings and can frequently resolve issues.


Thank you for using Apple Support Communities.

Take care,

Sterling

11 replies
Question marked as Best reply

Feb 20, 2014 12:45 PM in response to kirkdasilva

Hello Kirkdasilva,


It sounds like one of your computers is not syncing correctly to a shared iCloud calendar. I recommend the troublehsooting from the article named:

iCloud: Troubleshooting iCloud Calendar

http://support.apple.com/kb/ts3999

Try each of these steps, testing after each to see if the issue is resolved:

  • Make sure that you are using OS X Lion v10.7.5 or later. Learn how to verify the version of OS X you are using.
  • Make sure your computer is online. Attempt to view www.apple.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Calendar or iCal. Learn how to troubleshoot your Internet connection.
  • Open a secure website to test if ports 80 and 443 are accessible. Calendar requires port 443 access to iCloud in order to push and fetch updates to and from the iCloud Calendar servers.
  • Choose Apple () menu > System Preferences, then click the icon for iCloud. Make sure that you're signed in to the same iCloud account that you're using on your other supported devices.
  • Make sure that you enter and update calendar information in the iCloud section of Calendar or iCal. Only calendars and events in the iCloud section of the Calendar or iCal Calendar list are updated in iCloud. Both Calendar and iCal for Mac support the display of and interaction with multiple accounts and datastores, such as iCloud, On My Mac, Exchange, and Google. This makes it easy to create or modify events or calendars in a section of Calendar or iCal that may not be updating iCloud. Learn more about moving local calendars to iCloud.
    • In some cases, you may find that you have data duplicated in both the local On My Mac and the iCloud sections of Calendar or iCal. Learn more about resolving this issue.
    • You can make the iCloud calendar your default calendar for all new events. In Calendar, choose Calendar > Preferences, then click General. In iCal, choose iCal > Preferences, then click General. Locate the Default Calendar setting and choose one of the Calendars under the iCloud heading. Close the Preferences window to save the change.
  • Turn iCloud Calendars off and back on:
    1. Quit Calendar (or iCal).
    2. ChooseApple () menu > System Preferences, then select iCloud.
    3. Deselect the checkbox next to Calendars (or Calendars & Reminders in Mountain Lion and Lion).
    4. Close System Preferences and wait about a minute.
    5. Open System Preferences and select iCloud.
    6. Replace the checkmark next to Calendars (or Calendars & Reminders in Mountain Lion and Lion).
    7. Close System Preferences.
    8. Open Calendar (or iCal) and test to see if the issue is resolved.
  • Restart your computer. This may sound simple, but it reinitializes your network and application settings and can frequently resolve issues.


Thank you for using Apple Support Communities.

Take care,

Sterling

Apr 23, 2015 8:03 AM in response to kirkdasilva

I'm having this problem, too. No weird characters in the calendars I want to share. Tried all of Sterling's recommendations PLUS tried sharing the calendar via iCloud on the web, where it gives the error message pictured below.


After all of this, now the address I want to add is showing up as invited (so it's not throwing the error anymore) BUT the invitation isn't showing up in the inbox of the invited gmail account.


User uploaded file

What is " The Request for account "iCloud" failed. The server responded with "400" to operation CalDAVUpdateShareesQueuableOperation

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