Elissa1821

Q: Virus?

I keep getting this pop-up for Vdrive everytime I open up Safari. I have searched and searched, and I cannot figure out how to stop this.  I have tried a variety of things, but no solution!  Also, my Mac starts running SUPER slow when I have been online for like 10-15 minutes. Not sure if this is related!

Mac Pro, OS X Mavericks (10.9.1)

Posted on Feb 17, 2014 8:03 PM

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Q: Virus?

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  • by Linc Davis,

    Linc Davis Linc Davis Feb 17, 2014 9:04 PM in response to Elissa1821
    Level 10 (208,037 points)
    Applications
    Feb 17, 2014 9:04 PM in response to Elissa1821

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.

    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.

    Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.

    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.

    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking  anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

    Triple-click anywhere in the line of text below on this page to select it:

    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */   /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ \(\2\)/;H;};/Apple|SCSM/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* || continue; ls | while read f; do [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/(ag|st)$/{$NF=a[split($NF,a,".")]; gsub("-\([0-9]\){6}",""); print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed 's:/Users/[^/]*/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
       
    Copy the selected text to the Clipboard by pressing the key combination command-C.

    7. Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.

    8. If you see an error message in the Terminal window such as "syntax error," enter

    exec bash

    and press return. Then paste the script again.

    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.

    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

    10. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.

    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

     

    ________________________________

      
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
  • by thomas_r.,

    thomas_r. thomas_r. Feb 18, 2014 6:37 AM in response to Elissa1821
    Level 7 (30,944 points)
    Mac OS X
    Feb 18, 2014 6:37 AM in response to Elissa1821
  • by Elissa1821,

    Elissa1821 Elissa1821 Feb 18, 2014 7:41 AM in response to Linc Davis
    Level 1 (0 points)
    Feb 18, 2014 7:41 AM in response to Linc Davis
    I tried to follow the above instructions, however, I am not being prompted for a password. It just pastes what is instructed to paste, then stops.
  • by Linc Davis,

    Linc Davis Linc Davis Feb 18, 2014 7:48 AM in response to Elissa1821
    Level 10 (208,037 points)
    Applications
    Feb 18, 2014 7:48 AM in response to Elissa1821

    Please enter

     

    exec bash

    and press return. Then paste the script again.

  • by Elissa1821,

    Elissa1821 Elissa1821 Feb 18, 2014 12:16 PM in response to Elissa1821
    Level 1 (0 points)
    Feb 18, 2014 12:16 PM in response to Elissa1821

    I went through all the stuff listed on that site. Nothing has changed :/ Its giving me in text advertisements and drop downs as well.

  • by Elissa1821,

    Elissa1821 Elissa1821 Feb 18, 2014 12:35 PM in response to Linc Davis
    Level 1 (0 points)
    Feb 18, 2014 12:35 PM in response to Linc Davis

    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */   /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ \(\2\)/;H;};/Apple|SCSM/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* || continue; ls | while read f; do [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/(ag|st)$/{$NF=a[split($NF,a,".")]; gsub("-\([0-9]\){6}",""); print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed 's:/Users/[^/]*/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-

     

    This is what I get.

  • by Linc Davis,

    Linc Davis Linc Davis Feb 18, 2014 12:37 PM in response to Elissa1821
    Level 10 (208,037 points)
    Applications
    Feb 18, 2014 12:37 PM in response to Elissa1821

    You're copying from the Terminal window. Please don't do that. Press the return key to run the script. Wait for it to finish, then paste the output -- not the script -- into a reply.

  • by Elissa1821,

    Elissa1821 Elissa1821 Feb 18, 2014 3:05 PM in response to Linc Davis
    Level 1 (0 points)
    Feb 18, 2014 3:05 PM in response to Linc Davis

    It should just copy to the clipboard automatically, yes?

  • by Elissa1821,

    Elissa1821 Elissa1821 Feb 18, 2014 3:10 PM in response to Elissa1821
    Level 1 (0 points)
    Feb 18, 2014 3:10 PM in response to Elissa1821

    Every single time I click a link, It redirects me to this:

     

    http://www.myvdrive.com/?utm_source=cpv&utm_campaign=testt1&utm_campaignid=320&u tm_medium=98.215.5&utm_term=1-28030957

     

    I have bogus searches in my Google browser, too. Bogus ads, the whole nine yards. I have literally done every thing I know how to do.

  • by thomas_r.,

    thomas_r. thomas_r. Feb 18, 2014 3:50 PM in response to Elissa1821
    Level 7 (30,944 points)
    Mac OS X
    Feb 18, 2014 3:50 PM in response to Elissa1821

    I have literally done every thing I know how to do.

     

    Did you run the three tests at the link that I gave you earlier? If not, do so now. If you did, what were the results?

  • by Linc Davis,

    Linc Davis Linc Davis Feb 18, 2014 3:59 PM in response to Elissa1821
    Level 10 (208,037 points)
    Applications
    Feb 18, 2014 3:59 PM in response to Elissa1821

    It should just copy to the clipboard automatically, yes?

     

    That's right. You have to wait until you see the words "Process completed" in the Terminal window. Don't copy anything; just paste into a reply.

  • by Elissa1821,

    Elissa1821 Elissa1821 Feb 18, 2014 4:05 PM in response to Linc Davis
    Level 1 (0 points)
    Feb 18, 2014 4:05 PM in response to Linc Davis

    Boot Mode: Normal

     

    Battery cycles: 335

     

    System diagnostics

     

       HPIO Trap Monitor,mDNSResponder 2014-02-17 shutdownStall

       com.apple.WebKit.WebContent,CVMServer,HPIO Trap Monitor 2014-02-17 shutdownStall

     

    User diagnostics

     

       PictureStyleEditor 2014-02-09 crash

       PluginProcess 2014-01-28 crash

       WebProcess 2014-02-03 crash

     

    Kernel messages

     

       Feb 12 15:40:35   Previous Shutdown Cause: -60

       --- last message repeated 1 time ---

       Feb 13 14:08:52   PM notification timeout (pid 2391, iTunes)

       Feb 13 14:08:52   PM notification timeout (pid 2422, iPhoto)

       Feb 13 19:04:40   PM notification timeout (pid 2391, iTunes)

       Feb 13 19:04:40   PM notification timeout (pid 2422, iPhoto)

       Feb 13 19:05:10   PM notification timeout (pid 2391, iTunes)

       Feb 13 19:05:10   PM notification timeout (pid 2422, iPhoto)

       Feb 13 19:29:52   PM notification timeout (pid 2391, iTunes)

       Feb 13 19:29:52   PM notification timeout (pid 2422, iPhoto)

       Feb 13 20:11:13   PM notification timeout (pid 2391, iTunes)

       Feb 13 20:11:13   PM notification timeout (pid 2422, iPhoto)

       Feb 13 20:11:43   PM notification timeout (pid 2391, iTunes)

       Feb 13 20:11:43   PM notification timeout (pid 2422, iPhoto)

       Feb 13 22:02:13   PM notification timeout (pid 2391, iTunes)

       Feb 13 22:02:13   PM notification timeout (pid 2422, iPhoto)

       Feb 14 08:54:12   PM notification timeout (pid 15498, iDVD)

       --- last message repeated 3 times ---

       Feb 15 18:21:26   Previous Shutdown Cause: -60

       Feb 15 21:29:49   PM notification timeout (pid 15498, iDVD)

       --- last message repeated 5 times ---

       Feb 17 16:06:24   Previous Shutdown Cause: -60

       --- last message repeated 1 time ---

       Feb 17 19:15:07   PM notification timeout (pid 4299, iPhoto)

       Feb 17 20:26:27   Previous Shutdown Cause: -60

     

    Total CPU usage: user 35%, system 15%

     

    CPU usage by process "com.apple.WebKit" with UID 501: 14.2%

     

    Loaded extrinsic kernel extensions

     

       com.symantec.kext.internetSecurity (5.3.1f8)

       com.symantec.kext.pf (5.6.1f9)

       com.symantec.kext.ips (3.9.1f9)

       com.symantec.kext.filesecurity (12.6.1f9)

       com.symantec.kext.fw (5.3.1f9)

       com.symantec.kext.SymAPComm (12.6.1f9)

     

    Extrinsic system jobs

     

       com.symantec.deepsight-extractor

       Jack

       com.VTech.ConsoleServer

       com.vsearch.helper

       com.symantec.symdaemon

       com.symantec.sharedsettings

       com.symantec.liveupdate.daemon

       com.symantec.liveupdate.daemon.ondemand

       com.symantec.errorreporting.periodic

       com.microsoft.office.licensing.helper

       com.leapfrog.connect.shell

       com.adobe.fpsaud

     

    Extrinsic agents

     

       com.VTech.AgentMonitor

       com.vsearch.agent

       com.symantec.uiagent.application

       com.symantec.nis.application

       com.symantec.errorreporting.periodic-agent

       com.adobe.ARM.UUID

     

    launchd items

     

       /Library/LaunchAgents/com.symantec.errorreporter-periodicagent.plist

           (com.symantec.errorreporting.periodic-agent)

       /Library/LaunchAgents/com.symantec.nis.application.plist

           (com.symantec.nis.application)

       /Library/LaunchAgents/com.symantec.uiagent.application.plist

           (com.symantec.uiagent.application)

       /Library/LaunchAgents/com.vsearch.agent.plist

           (com.vsearch.agent)

       /Library/LaunchDaemons/com.adobe.fpsaud.plist

           (com.adobe.fpsaud)

       /Library/LaunchDaemons/com.leapfrog.connect.shell.plist

           (com.leapfrog.connect.shell)

       /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

           (com.microsoft.office.licensing.helper)

       /Library/LaunchDaemons/com.symantec.deepsight-extractor.plist

           (com.symantec.deepsight-extractor)

       /Library/LaunchDaemons/com.symantec.errorreporter-periodic.plist

           (com.symantec.errorreporting.periodic)

       /Library/LaunchDaemons/com.symantec.liveupdate.daemon.ondemand.plist

           (com.symantec.liveupdate.daemon.ondemand)

       /Library/LaunchDaemons/com.symantec.liveupdate.daemon.plist

           (com.symantec.liveupdate.daemon)

       /Library/LaunchDaemons/com.symantec.nav.migrateqtf.plist

           (com.symantec.nav.migrateqtf)

       /Library/LaunchDaemons/com.symantec.sharedsettings.plist

           (com.symantec.sharedsettings)

       /Library/LaunchDaemons/com.symantec.symdaemon.plist

           (com.symantec.symdaemon)

       /Library/LaunchDaemons/com.vsearch.daemon.plist

           (com.vsearch.daemon)

       /Library/LaunchDaemons/com.vsearch.helper.plist

           (com.vsearch.helper)

       /Library/LaunchDaemons/com.VTechLLNService.plist

           (com.VTech.ConsoleServer)

       /Library/LaunchDaemons/Jack.plist

           (Jack)

       Library/LaunchAgents/com.adobe.ARM.UUID.plist

           (com.adobe.ARM.UUID)

       Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist

           (com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)

       Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist

           (jp.co.canon.Inkjet_Extended_Survey_Agent)

     

    Startup items

     

       /Library/StartupItems/HP Trap Monitor/HP Trap Monitor

       /Library/StartupItems/HP Trap Monitor/Resources/English.lproj/Localizable.strings

       /Library/StartupItems/HP Trap Monitor/StartupParameters.plist

     

    Extrinsic loadable bundles

     

       /System/Library/Extensions/LfConnectDriver.kext

           (com.leapfrog.driver.LfConnectDriver)

       /System/Library/Extensions/SymInternetSecurity.kext

           (com.symantec.kext.internetSecurity)

       /System/Library/Extensions/SymIPS.kext

           (com.symantec.kext.ips)

       /System/Library/Extensions/SymPersonalFirewall.kext

           (com.symantec.kext.pf)

       /Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin

           (info.emagic.driver.unitor)

       /Library/Extensions/FileSecurity.kext

           (com.symantec.kext.filesecurity)

       /Library/Extensions/SymAPComm.kext

           (com.symantec.kext.SymAPComm)

       /Library/Extensions/SymFirewall.kext

           (com.symantec.kext.fw)

       /Library/Extensions/SymInternetSecurity.kext

           (com.symantec.kext.internetSecurity)

       /Library/Extensions/SymIPS.kext

           (com.symantec.kext.ips)

       /Library/Extensions/SymPersonalFirewall.kext

           (com.symantec.kext.pf)

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

           (com.adobe.acrobat.pdfviewer)

       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

           (com.adobe.acrobat.pdfviewerNPAPI)

       /Library/Internet Plug-Ins/DirectorShockwave.plugin

           (com.adobe.shockwave.pluginshim)

       /Library/Internet Plug-Ins/EPPEX Plugin.plugin

           (jp.co.canon.EPPEX Plugin)

       /Library/Internet Plug-Ins/Flash Player.plugin

           (com.macromedia.Flash Player.plugin)

       /Library/Internet Plug-Ins/NortonInternetSecurityBF.plugin

           (com.symantec.NortonInternetSecurityBF)

       /Library/Internet Plug-Ins/npTGEQPlugin.plugin

           (com.tamarack-software.testgenplugin)

       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

           (com.microsoft.sharepoint.browserplugin)

       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

           (com.microsoft.sharepoint.webkitplugin)

       /Library/Internet Plug-Ins/Silverlight.plugin

           (com.microsoft.SilverlightPlugin)

       /Library/PreferencePanes/Flash Player.prefPane

           (com.adobe.flashplayerpreferences)

       /Library/PreferencePanes/SymantecQuickMenu.prefPane

           (com.symantec.quickmenu.prefpane)

       /Library/QuickTime/CanonMJPEGAVI.component

           (jp.co.canon.MJPEGAVIExporter)

       /Library/QuickTime/CanonMJPEGAVIDec.component

           (jp.co.canon.CanonMJPEGAVIDec)

       /Library/QuickTime/CanonText.component

           (jp.co.canon.Text)

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

           (com.skype.skypeabdialer)

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

           (com.skype.skypeabsms)

       Library/Address Book Plug-Ins/YMsgrCallABPlugin.bundle

           (com.yahoo.YMsgrCallABPlugin)

       Library/Address Book Plug-Ins/YMsgrMsnABPlugin.bundle

           (com.yahoo.YMsgrMsnABPlugin)

       Library/Address Book Plug-Ins/YMsgrSmsABPlugin.bundle

           (com.yahoo.YMsgrSmsABPlugin)

       Library/Address Book Plug-Ins/YMsgrYimABPlugin.bundle

           (com.yahoo.YMsgrYimABPlugin)

       Library/Internet Plug-Ins/doubleTwistWebPlugin.bundle

           (com.doubleTwist.webPlugin)

       Library/Internet Plug-Ins/FacebookVideoCalling.bundle

           (com.skype.FacebookVideoCalling)

     

    Unsigned shared libraries

     

       /usr/lib/libtcl.dylib

       /usr/lib/libtcl8.5.dylib

       /usr/lib/libtk.dylib

       /usr/lib/libtk8.5.dylib

       /usr/local/lib/libecomlodr.dylib

     

    Modified periodic scripts

     

       /etc/periodic/daily/110.clean-tmps

       /etc/periodic/daily/130.clean-msgs

       /etc/periodic/daily/140.clean-rwho

       /etc/periodic/daily/199.clean-fax

       /etc/periodic/daily/310.accounting

       /etc/periodic/daily/400.status-disks

       /etc/periodic/daily/420.status-network

       /etc/periodic/daily/430.status-rwho

       /etc/periodic/daily/999.local

       /etc/periodic/monthly/199.rotate-fax

       /etc/periodic/monthly/200.accounting

       /etc/periodic/monthly/999.local

       /etc/periodic/weekly/320.whatis

       /etc/periodic/weekly/999.local

     

    DNS: 75.75.75.75

     

    Global login items

     

       /Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app/

       /Library/Printers/hp/hpio/HPEventHandler.app/

       /Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app/

     

    User login items

     

       Monitor

       iTunesHelper

       Skype

       AdobeResourceSynchronizer

       uTorrent

       Blackboard IM

       Canon IJ Network Scanner Selector EX

     

    Safari extensions

     

       Norton Internet Security

     

    Restricted user files: 272

     

    Font problems: 41

     

    Elapsed time (s): 383

  • by Elissa1821,

    Elissa1821 Elissa1821 Feb 18, 2014 4:06 PM in response to thomas_r.
    Level 1 (0 points)
    Feb 18, 2014 4:06 PM in response to thomas_r.

    I did run those tests featured. I only found one file that correlated. I deleted that file in the way described. Restarted the computer. No change. I seem to also be having this problem with Safari.  I deleted Firefox and re-downloaded it. No problem so far.

  • by Linc Davis,

    Linc Davis Linc Davis Feb 18, 2014 4:23 PM in response to Elissa1821
    Level 10 (208,037 points)
    Applications
    Feb 18, 2014 4:23 PM in response to Elissa1821
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