1 Reply Latest reply: Feb 20, 2014 12:08 PM by sterling r
Kishore1022 Level 1 Level 1

hello i downloaded an album on my iPad yesterday but the sound volume is very low. Can someone help me to fix the problem ?


iOS 7.0.4
  • sterling r Community Specialists Community Specialists

    Hello Kishore1022,

     

    It sounds like you have a new album downloaded and the tracks all have a very low volume. I recommend checking to see if Sound Check is enabled in the Music settings.

    iPad User Guide

    http://help.apple.com/ipad/7/#/iPad99f37037

    Go to Settings > Music to set options for Music, including:

    • Sound Check (to normalize the volume level of your audio content)

     

    You can also try downloading the purchases onto a computer, with either of these articles depending on your version of the operating system:

    iTunes 11 for Windows: Download previous purchases from the iTunes Store

    http://support.apple.com/kb/PH12491

     

    Or

     

    iTunes 11 for Mac: Download previous purchases from the iTunes Store

    http://support.apple.com/kb/PH12283

     

    Thank you for using Apple Support Communities.

    Cheers,

    Sterling

     

     

    Thank you for using Apple Support Communities.

    All the best,

    Sterling