I got a new iPhone 5S. Trying to download apps and iTunes won't accept my password. The password works on my iPAD for installing apps so I know it's right.
Has anyone resolved this problem successfully?
iPhone 5s, iOS 7
Hey there xntricj,
It sounds like you are putting a password for your Apple ID that works without issue on your iPad into your iPhone but get a message saying that the password is incorrect. I recommend the steps from the article named:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
- After completing iOS 7 setup, go to Settings > iCloud.
- Scroll down and tap Delete Account, then enter your previous Apple ID and password.
- If your Apple ID or password are not accepted, follow the steps in iOS 7: If you're asked for your previous Apple ID when signing out of iCloud.
Thank you for using Apple Support Communities.
All the very best,
Sterling
I just got an iPhone 5S. My Apple pswd works on my iPAD but I can't get iTunes apps to accept the same pswd and download apps to my new iPhone. What's wrong?
