HT204088: See your purchase history in the iTunes Store on a Mac or PC
Learn about See your purchase history in the iTunes Store on a Mac or PC
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Feb 18, 2014 3:17 AM in response to AndrewDXXby King_Penguin,You will need to do as the message says and contact iTunes Support (these are user-to-user forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption