Q: Help! my iphone 4s device is not visible at all in itunes. There are no backups visible and I have tried everything.
Hi, I used to have an iphone 4 before it started having issues with the harddrive and now I am using an iphone4s. I have been using the newer one for a few months now...and recently back it up at end january. I wanted to back it up and transfer photos onto my computer and it said there are no files available for download and I thought this was odd. After that I opened itunes but the device isnt visible nor are all the backups. When I connect to the computer it doesnt come up automatically like it used to and it doesnt use my iphones id name....instead i have to go into my computer to find it and its listed as "Apple iPhone." Please help as I have tried everything.
Message was edited by: Emawati
iPhone 4, iOS 7.0.4
Posted on Feb 18, 2014 4:03 AM