HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

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kalisha93

Q: why does my macbook air keep saying "unable to connect to apple tv(2)" when all of my connections seem fine?

airplay wont work on my laptop

MacBook Air, iOS 7.0.4, can't connect to airplay

Posted on Feb 18, 2014 4:12 AM

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Q: why does my macbook air keep saying "unable to connect to apple tv(2)" when all of my connections seem fine?

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Feb 18, 2014 4:42 AM in response to kalisha93
    Level 10 (104,081 points)
    Apple TV
    Feb 18, 2014 4:42 AM in response to kalisha93

    Welcome to the Apple Community.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (System Preferences > Network, on the Mac and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your computer.

     

    If you are still having problems, try turning off bluetooth if it's enabled, also try using 802.11n for wifi if you are currently using either 802.11b or 802.11g.

     

     

    Additionally, the following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.