HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
Thomsod

Q: Problem erasing content on iPad

I erased the content from my old iPad in order to give to someone and it is still working on the process with that circular symbol in the middle of the screen....12 hours later. What should I do???

iPad

Posted on Feb 18, 2014 6:07 AM

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Q: Problem erasing content on iPad

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  • by AmishCake,

    AmishCake AmishCake Feb 18, 2014 6:12 AM in response to Thomsod
    Level 6 (9,402 points)
    Feb 18, 2014 6:12 AM in response to Thomsod

    Try a reset: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

  • by Demo,

    Demo Demo Feb 18, 2014 6:14 AM in response to Thomsod
    Level 10 (95,862 points)
    iPad
    Feb 18, 2014 6:14 AM in response to Thomsod

    Try this. Reset the iPad. You might have to erase the device or restore the iOS if this allows the iPad to start up again.

     

    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • by Thomsod,

    Thomsod Thomsod Feb 18, 2014 6:30 AM in response to Demo
    Level 1 (0 points)
    Feb 18, 2014 6:30 AM in response to Demo

    Hi and thank you and to all for your responses - thank you!  I reset and I have an apple symbol.  Unfortunately, none of the data erased.  I'll try again, I guess.  I want the new owner (family with an adult child with developmental disabilities) to be able to use the Ipad with their own apple ID in order to download learning apps for their daughter. Hmmm.