HT1600: Apple TV (1st generation): How to update Apple TV software
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Q: my Neflix quit working on my apple tv. It does work on my laptop. I get the netflix and choose a show but when I try to play it I ... my Neflix quit working on my apple tv. It does work on my laptop. I get the netflix and choose a show but when I try to play it I get an error. I have tried unplugging and that did not work. Do i need some kind of update? more
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Helpful answers
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Feb 18, 2014 8:28 AM in response to Bridget728by Winston Churchill,Welcome to the Apple Community Bridget.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Reset the Apple TV (Settings > General > Reset > Reset all settings)
- Restore the Apple TV (Settings > General > Reset > Restore)