MishaM34
Level 1 (0 points)

Q: iPhone doesn't ring

My iPhone 5s phone doesn't ring, goes directly to voicemail. I didn't do anything differently.  How do I fix this?

iPhone 5s, iOS 7.0.4

Posted on Feb 18, 2014 7:21 AM

by sterling r,Solvedanswer
sterling r sterling r
Community Specialists
A:

Hello MishaM34,

 

It sounds like your calls are going directly to voicemail and your phone is not ringing as it should. It seems like Do Not Disturb is enabled on the phone. Use this article to turn that off if it is enabled:

iOS: Using Do Not Disturb

http://support.apple.com/kb/HT5463

  • To make changes to your Do Not Disturb settings, tap Settings > Do Not Disturb.

HT5463--dnd_all-001-en.png

 

Thank you for using Apple Support Communities.

All the best,

Sterling

Posted on Feb 20, 2014 1:40 PM

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MishaM34

Q: iPhone doesn't ring

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  • by sterling r,Solvedanswer

    sterling r sterling r Feb 20, 2014 1:40 PM in response to MishaM34
    Community Specialists
    Feb 20, 2014 1:40 PM in response to MishaM34

    Hello MishaM34,

     

    It sounds like your calls are going directly to voicemail and your phone is not ringing as it should. It seems like Do Not Disturb is enabled on the phone. Use this article to turn that off if it is enabled:

    iOS: Using Do Not Disturb

    http://support.apple.com/kb/HT5463

    • To make changes to your Do Not Disturb settings, tap Settings > Do Not Disturb.

    HT5463--dnd_all-001-en.png

     

    Thank you for using Apple Support Communities.

    All the best,

    Sterling