chaifarm
Level 1 (0 points)

Q: camera not recognized after update to mavericks 10.9.1

My MBP camera is not recognized by any applications since I updated the operating system to Mavericks. I updated to the latest version of Mavericks and still no luck. Does anyone know of a fix for this problem? Thank you.

MacBook Pro (15-inch Early 2008), OS X Mavericks (10.9.1)

Posted on Feb 18, 2014 10:25 AM

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chaifarm

Q: camera not recognized after update to mavericks 10.9.1

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  • Helpful answers

  • by dominic23,Helpful

    dominic23 dominic23 Feb 18, 2014 11:03 AM in response to chaifarm
    Level 8 (42,122 points)
    Mac OS X
    Feb 18, 2014 11:03 AM in response to chaifarm

    You may find this helpful.

     

    http://support.apple.com/kb/HT2090

     

    Reset SMC.     http://support.apple.com/kb/HT3964

     

    Choose the method for:

    "Resetting SMC on portables with a battery you should not remove on your own".

     

    If this does not help, contact Apple.

     

    Best.

  • by chaifarm,

    chaifarm chaifarm Feb 18, 2014 12:27 PM in response to dominic23
    Level 1 (0 points)
    Feb 18, 2014 12:27 PM in response to dominic23

    Thank you. This didn't work so I called Apple. The tech suggested the same thing. We tried it twice. Still no luck. He said he hadn't heard about this problem. I told him there are lots entries on various forums from people experiencing camera problems after updating to Mavericks. The tech person is looking into other possible fixes and getting back to me. Thanks again.

  • by lasalliansoumo,

    lasalliansoumo lasalliansoumo Feb 19, 2014 11:04 AM in response to chaifarm
    Level 1 (0 points)
    Feb 19, 2014 11:04 AM in response to chaifarm

    Hey was facing the same problem with my girlfriend's macbook air, but i found a way to solve it:

     

    1. Shut down the computer.
    2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    4. Release all the keys and the power button at the same time.
    5. Press the power button to turn on the computer. 
      Note      : The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

     

    its already there in the support page http://support.apple.com/kb/HT3964

     

    Hope it helps

  • by chaifarm,

    chaifarm chaifarm Feb 19, 2014 12:34 PM in response to lasalliansoumo
    Level 1 (0 points)
    Feb 19, 2014 12:34 PM in response to lasalliansoumo

    Thanks for trying to help. Glad this fix worked for your girlfriend's MBAir. It didn't work for my MBPro (mid 2008). The Apple tech support guy and I tried all of the SMC fixes and nothing helped. His last suggestion was to make an appointment at the Genius Bar where they will probably re-install Mavericks to see if that helps. Reverting to a previous OS isn't an option because Mavericks made changes to firmware also.I read on gadgeup.com that the applecamera.plugin file is incompatible with Mavericks and needs to be changed. The site provides a link to a replacement plugin file. I'm not brave enough to do that myself, but I'm going to bring the info with me to the Genius Bar and see if the tech person thinks it's worth a shot.