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Helpful answers
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Feb 20, 2014 11:51 AM in response to RadioProfby mario49,Hello RadioProf,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: About iOS backups
http://support.apple.com/kb/HT4946
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
iTunes will continue making encrypted backups until you deselect the Encrypt backup checkbox in the iTunes Device Summary screen. You need the backup password to disable backup encryption or to restore from an encrypted backup.
Have a nice day,
Mario
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Feb 20, 2014 11:53 AM in response to RadioProfby Chris CA,RadioProf wrote:
I want to disable the encryption in ITunes so I can work with restoring my new Iphone 5s and my new Ipad Air.
What's stopping you from restoring them now?
