All I get is a black screen with no sound when trying to play m4v movie files in itunes.
The player seems as if it is playing (the timer is counting), but all I get is a black screen with no sound.
Can anyone help?
Windows 7
User profile for user:
CarlAVII
User level:
Community Specialist
Hello 000DMHOWARD,
The following article provides troubleshooting steps that can help sort video playback in iTunes.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Cheers,
Allen