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Shuffle disappears in device list once Itunes is started

I have been working on this for days.

Recently my IPOD Shuffle stopped synching with Itunes on my computer.

I have a Dell with Windows 7.

This seemed to start when Apple pushed out a new version.

I uninstalled Itunes as suggested in a troubleshooting link and reinstalled the newest version.

If I disable autosynching and just plug in my Shuffle it appears in my device listing.

Once I start Itunes it disappears in the device list.


It shows the following

Windows is uninstalling this device. (Code 21)

I searched the web and tried using unplugging all the other USB devices.

It didn't fix the problem.

I finally tried SHAREPOD as suggested in one repair column.

It showns everything on my IPOD but once I start Itunes, the device disappears, even on SHAREPOD.


Any suggestions would be appreciated.

iPod shuffle, Windows 7

Posted on Feb 18, 2014 2:59 PM

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Shuffle disappears in device list once Itunes is started

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