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My iPod 5th generation fell and now it doesn't respond in certain parts of the screen and I can't log into it or reset it help

Please help

iPod touch (5th generation), iOS 7.0.4

Posted on Feb 18, 2014 8:35 PM

Reply
3 replies

Feb 19, 2014 2:03 AM in response to Bencarbon

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

If not covered by the options AppleCare+ extended warranty,

Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs They do not fix yours.

Apple - iPod Repair price

My iPod 5th generation fell and now it doesn't respond in certain parts of the screen and I can't log into it or reset it help

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