HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

zachgg

Level 1 (0 points)

Q: iphone

Hi my phone is diabled and it says to connect to itunes and i did and it still isnt working can someone please help me?

Posted on Feb 18, 2014 9:24 PM

I have this question too

Q: iphone

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by AnaMusic,

AnaMusic Feb 18, 2014 9:25 PM in response to zachgg
Level 9 (57,248 points)

Feb 18, 2014 9:25 PM in response to zachgg

See Here > http://support.apple.com/kb/HT1808

You may need to try this More than Once... Be sure to Follow ALL the Steps...

Take your time... Pay particular attention to Steps 3 and 4.

Some users have reported as many as 8 or 9 attempts were necessary before success.

After you have Recovered your Device...

Re-Sync your Content or Restore from the most recent Backup...

Restore from Backup > http://support.apple.com/kb/ht1766
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