Yellow tint to photos
My IPhone 5 works great in all modes except straight photo. All pictures taken in this mode (both front and back cameras) have a yellow tint. Works fine in video, square and pano modes. Any ideas?
iPhone 5, iOS 7.0.4
My IPhone 5 works great in all modes except straight photo. All pictures taken in this mode (both front and back cameras) have a yellow tint. Works fine in video, square and pano modes. Any ideas?
iPhone 5, iOS 7.0.4
Hello SupermanNH,
It sounds like only 1 mode in your Camera app has this yellow tint you describe. I recommend starting by closing all the running apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone and test out the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
All the very best,
Sterling
Thanks for the suggestion but I have already tried that several times and just did again. I also just got a software update from Apple and loaded it - still have same issue.
Thank you for the update.
Next I would try backing up your device to iTunes then restore it as new to retest the issue:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
When that works, restore from your backup and verify that it is still working.
Thanks Sterling but I don't dare to do that as I know I will lose some stuff that I don't want to lose as I always do whenever I use a reset process - you would need to convince me that my phone would look the same when I was done.
What actually solved the problem was tapping on the 3 color dots in the bottom left and finding out that I had it set on a mode with tint. As soon as I turned that back to normal - ALL WAS OK
Yellow tint to photos