Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I-Cloud will automatically renew my subscription in a few days, and I want to cancel this before it charges me. I cannot find where to do that

I-Cloud will automatically renew my subscription and I want to cancel that renewal. I follow the directions I've found, but cannot get into the place to cancel this charge. I think the dirty tricks department has it hidden very well. Help.

Need to cancel I-Cloud renewal

Posted on Feb 19, 2014 5:33 AM

Reply
Question marked as Best reply

Posted on Feb 19, 2014 5:58 AM

What directions have you been trying ? From http://support.apple.com/kb/HT4874 :


Downgrade your iCloud plan

You can choose a lower-tier storage plan to replace your higher-tier plan (for example, a 10 GB plan to replace a 20 GB plan). The downgrade will take effect on the anniversary of when your storage upgrade was purchased.

iOS 5 or later

  1. Go to Settings > iCloud > Storage & Backup.
  2. Tap Change Storage Plan.
  3. Tap Downgrade Options and enter your Apple ID password.
  4. Choose a different plan to use when your current storage plan expires.
  5. Tap Done.

OS X

  1. Choose Apple () menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Change Storage Plan in the upper-right corner.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.

Windows


  1. Open the iCloud Control Panel:
    • In Windows 8.1, go to the Start screen, click the down arrow User uploaded file in the lower-left corner, then click the iCloud app.
    • In Windows 8, go to the Start screen and click the iCloud tile.
    • In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
  2. Click Manage.
  3. Click Change Storage Plan.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.
4 replies
Question marked as Best reply

Feb 19, 2014 5:58 AM in response to Getrdun

What directions have you been trying ? From http://support.apple.com/kb/HT4874 :


Downgrade your iCloud plan

You can choose a lower-tier storage plan to replace your higher-tier plan (for example, a 10 GB plan to replace a 20 GB plan). The downgrade will take effect on the anniversary of when your storage upgrade was purchased.

iOS 5 or later

  1. Go to Settings > iCloud > Storage & Backup.
  2. Tap Change Storage Plan.
  3. Tap Downgrade Options and enter your Apple ID password.
  4. Choose a different plan to use when your current storage plan expires.
  5. Tap Done.

OS X

  1. Choose Apple () menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Change Storage Plan in the upper-right corner.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.

Windows


  1. Open the iCloud Control Panel:
    • In Windows 8.1, go to the Start screen, click the down arrow User uploaded file in the lower-left corner, then click the iCloud app.
    • In Windows 8, go to the Start screen and click the iCloud tile.
    • In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
  2. Click Manage.
  3. Click Change Storage Plan.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.

I-Cloud will automatically renew my subscription in a few days, and I want to cancel this before it charges me. I cannot find where to do that

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.