My son just found his ipod touch. It had been lost for months. He can't remember his apple id (although we think we've nailed it) or password and we can't get through the security questions because he didn't enter his correct birthdate. I've placed the device in recovery mode and it has been updated but we are still locked out.
iPod touch, iOS 7.0.4
What exactly do you mean by "locked out" Does it say it has been disabled?
After I updated it in recovery mode it has going thru the activation setup. We cant sign on to the Apple ID on the Activate iPod Screen becuase we can't figure out his password and when I go online to Activation Help you can either have an email sent to recover/reset the password or answer questions. There was no email provided for recovering the password and he entered a different birthdate than his own. So I can't reset his Apple ID password or get past the Activation screen on his iPod Touch.
My son's locked out of his itouch that has been lost for 7 months
