-
All replies
-
Helpful answers
-
Feb 19, 2014 10:23 AM in response to rorofby AnaMusic,The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
-
Feb 19, 2014 10:32 AM in response to rorofby rorof,Hello i have updated my iphone 5 from 7.0.3 to 7.0.4 when the phone turns on it requires the activation code which is the Id and the password to be activated through Icloud when i entered the Id and the password to my phone it showed me that they are wrong.
How can i deal with this process and i am sure that the Id and the password that i have entered are correct.
Could you find me please an alternative solution?
-
Feb 19, 2014 10:44 AM in response to rorofby AmishCake,There is no alternative solution. Read the link provided above.
-
Aug 4, 2014 12:49 PM in response to AmishCakeby wootty65,i have exactly the same problem with my iphone5.
my apple id i used to activate the phone from new will now NOT let me activate my own phone after iOS 7.1 update.
i wish apple could recognise this is a serious problem for us iPhone 5 owners.
-
Aug 4, 2014 12:56 PM in response to wootty65by TJBUSMC1973,Did you change your Apple ID's primary email address at any time? If so, did you sign out of all Apple services first before changing the primary email address?
-
Aug 4, 2014 1:17 PM in response to TJBUSMC1973by wootty65,tbh i can't remember.ive only changed an email address once in 2 years.
the email adresss I'm using now is the same as the one used to set up the phone,same one used to set up iCloud and find my iPhone.
they're all linked to my iTunes account on my macbook pro.the same apple id is also used on my daughters iPhone 4s with no problems.
thats the frustrating bit.
-
Jul 9, 2015 11:23 AM in response to rorofby Rajbharat,HI did u get the solution I am also having same problem of activation r......@hotmail.com
-
-
-
-
-
Jul 23, 2016 9:13 AM in response to kate noelleby kate noelle,it shows " this iphone is linked to an apple id. Enter the apple id and password that were used to set up this phone"