2 Replies Latest reply: Feb 20, 2014 7:00 AM by alessandroaquino
Jalesw Level 1 Level 1 (0 points)

My apple tv stuck on ate and time definition. Anyone could help?


Apple TV (3rd generation), iOS 7.0.4
  • Winston Churchill Level 10 Level 10 (90,205 points)

    Welcome to the Apple Community.


    Assuming this is not the first time you have used your Apple TV


        1.    You might try restarting the Apple TV by removing ALL the cables for 30 seconds.

        2.    Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)

        3.    If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.

        4.    If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.


    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

  • alessandroaquino Level 1 Level 1 (0 points)

    Good day my friend,

    got any solution on the reported problem?