Watch ABC app not authorized to view TV episodes and get error code 400-1

Do you actually have cable TV service or just internet access though your Cable provider?

Either way you will need to contact ABC or your cable provider to have it looked into. ATV is just displaying the error message that ABC is sending it.

The blinking update has messed with your cable company authorization.

Suggestion is to unplug power from Apple TV, unplug HDMI cable. Wait 10 minutes. ( or 1 or 100, there is no guarantee or consistency. )

Plug it all back in and sign in to your cable company authorization again.

Really really miss Steve Jobs!

Hi ABC viewer!

Thanks for contacting WATCH ABC Customer Care! Sorry to hear that you're receiving a 400-1 error message when trying to view content on WATCH ABC. I'll be happy to help resolve this issue for you.

A 400-1 error can occur due to Charter's new log-in procedure. We advise that you follow the steps below:

1. Clear your browser cookie, cache and histories. (Setting - Safari - Clear data)
2. Verify that you have a Charter TV subscriptions.
3. Delete our app.
4. Verify that your timezone setting is set to automatic (Setting - General - Date&Time - Set automatic to "on")
5. Reinstall our app.

If none of the steps above resolve your issue, you can provide the account information below and we will follow-up with your TV provider.

1. Who is your TV provider
2. Customer's name
3. TV provider account number
4. Email address used for customer's TV provider account
5. Contact phone number

Thanks again for choosing WATCH ABC. If you have additional questions, please reply to this message.

Sincerely,

Ben
WATCH ABC Support

Ben,

None of these things fix the problem with my Watch ABC app on my Apple TV. I don't have a TV provider. I only have Apple TV and my internet provider through AT&T UVerse. Could that be why I'm having this error message? If not, please let me know what I should do. I will be happy to send you the account information you asked for above if that's needed. Thank you for your help.

David

David:

I have Comcast but this worked for me:

(1) on Apple TV, select WatchABC.

(2) in WatchABC, select "Settings" at the top of the screen and then select "Sign Out," (which will require that you re-activate WatchABC as in step 4, below.

(3) go back to show options and try play any random show. WatchABC will respond with the activation code.

(4) go to www.watchabc.com/activate. AT&T Uverse will be an option for your provider (although I don't know if you have to be a TV subscriber in addition to internet) and follow the prompts, which in my case, took me to my Comcast account).

(5) you should get a message that WatchABC has been activated. If so, so back to WatchABC on AppleTV and again try to watch any show.

For me, I was able to do so without the error. Hope it works for you, too.

ldj

I have Comcast/Xfinity and have always used this app on my IPAD to watch my shows on ABC Family , This is the first time it's happened to me and I am very frustrated. My Ipad is 4th generation and I'm sure it's ready to be traded in. It seems eveything starts going wrong when they want you to get a new one. Not happening this time

Country music awards