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My iMac has no iCloud, only Mobileme, which doesn't seem to work anyway. Please help.

According to Apple I am running an up-to-date OS (Mac OS X 10.6.8). My Mac is about 4 years old.


I have unsuccessfully attempted to manage my iphone iCloud back up because there is no iCloud icon in my System Preferences. The Mobileme is there instead.


I keep getting an error message when I try logging into Mobileme that says, "An error was returned from the server. Please try again later."


WTH am I doing wrong?

Posted on Feb 19, 2014 3:28 PM

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Posted on Feb 19, 2014 3:34 PM

MobileMe was closed 18 months ago and the setting you have is no longer functional. To have iCloud you must have OS X 10.7.5 or later. First check to see if your system meets the system requirements to upgrade.


Lion system requirements are:


  • Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
  • 2GB of memory
  • OS X v10.6.6 or later (v10.6.8 recommended)
  • 7GB of available space


Mountain Lion and Mavericks requirements are the same, as listed here: http://support.apple.com/kb/HT5842.


If you can run Mavericks, you can download a free upgrade from the Mac App Store. If your system can only run Lion, you can go here to purchase a redemption code to download it from the Mac App Store. If you prefer Mountain Lion for software compatibility reasons, you can go here to purchase a redemption code to download it from the Mac App Store.


After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.


Before upgrading, you may want to check the compatibility of your existing applications by checking here: http://roaringapps.com/apps:table. Also be aware that older PPC programs such as AppleWorks and Office 2004 for Mac will not run on OS X Lion or higher.

1 reply
Question marked as Best reply

Feb 19, 2014 3:34 PM in response to joeyransdell

MobileMe was closed 18 months ago and the setting you have is no longer functional. To have iCloud you must have OS X 10.7.5 or later. First check to see if your system meets the system requirements to upgrade.


Lion system requirements are:


  • Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
  • 2GB of memory
  • OS X v10.6.6 or later (v10.6.8 recommended)
  • 7GB of available space


Mountain Lion and Mavericks requirements are the same, as listed here: http://support.apple.com/kb/HT5842.


If you can run Mavericks, you can download a free upgrade from the Mac App Store. If your system can only run Lion, you can go here to purchase a redemption code to download it from the Mac App Store. If you prefer Mountain Lion for software compatibility reasons, you can go here to purchase a redemption code to download it from the Mac App Store.


After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.


Before upgrading, you may want to check the compatibility of your existing applications by checking here: http://roaringapps.com/apps:table. Also be aware that older PPC programs such as AppleWorks and Office 2004 for Mac will not run on OS X Lion or higher.

My iMac has no iCloud, only Mobileme, which doesn't seem to work anyway. Please help.

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