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Difficulties with my iPod touch - 4th gen

Okay, so I have an iPod touch - 4th gen. and for the past 2 days I haven't been able to connect to any of my media accounts (facebook, kik, facebook messanger, etc.) even though that I am logged into my wifi... Can anyone help me? It's really frustrating and I'm not too sure what to do. It won't even let me connect to the app store!

iPod touch

Posted on Feb 19, 2014 5:11 PM

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2 replies

Feb 20, 2014 2:28 AM in response to 2fab4you_

Does the iOS device connect to other networks?

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.


If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Difficulties with my iPod touch - 4th gen

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