6 Replies Latest reply: May 7, 2014 7:14 AM by J Cooch Lucchese
J Cooch Lucchese Level 1 Level 1 (35 points)

Hello All

 

I'm having an issue when people come to visit. It seems my network goes haywire once they get here with their devices.

 

My network consits of an Airport Extreme and two Airport Expresses connected to a cable modem. On the network I have two iMacs, Mac Pro, two TiVos, Xbox 360, Foscam Secutity camera, two iPad minis, iPod, iPhone 4S and an iPhone 3GS. They are all connected to the main network login.

 

When guests come over, most weekends my girl and her daughter, they have two iPhones, and iPad 2 and an iPad mini. Once they get here, we all seem to get knocked offline. Some devices stay connected at times, but most, if not all, get knocked offline. I assumed it was something wrong with one of their devices. They connect with the Guest login.

 

This weekdend we had some friends visiting and my girl and her daughter were not here. These friends showed up with two iPhones, a MacBook Pro, an iPad mini, iPod and a kindle. Same thing happended...all knocked off line. They also connected with the Guest login.

 

Are there limits to the number of devices? If so, I wouldn't think I am hitting that limit, could it be that low?

 

Thank you in avance for any input or assistance.

Cooch

  • Harry W Sherwood Level 1 Level 1 (0 points)

    I just posted the following question:

     

    My two iMacs frequently go offline when I have my iPad and two iPhones-5 connected with Airport Express (2nd edition). If I disable WiFi on my three "i" devices no problem. Any thoughts on this?

     

    Did you get any help with your problem?

     

    Harry

  • J Cooch Lucchese Level 1 Level 1 (35 points)

    Hi Harry

     

    I posted almost three months ago and you are the first response. So, no answer yet. It's really a nightmare, especially when I am entrtaining guests, having a party or BBQ. I have my music playing and it keep stopping. It's quite embarrassing and annoying.

     

    Hopefully we get a resonse from someone soon.

    Cooch

  • Tesserax Level 8 Level 8 (48,970 points)

    Unless you have 2nd generation 802.11n AirPort Express base stations, each of your Express units can support a maximum of ten (10) wireless connections. Your AirPort Extreme, on the other hand, can handle up to fifty (50). Note: The 2nd generation Express, like the Extreme, can also handle fifty connections.

     

    If you have established a guest network, it is actually taking resources from the "main." The 10 user limitation is for both networks ... not 10 per network.

  • J Cooch Lucchese Level 1 Level 1 (35 points)

    Hi, thank you for the reply.

     

    I have the Express units that look like a white AppleTV. Not the ones that plug directly into the wall, they have a power cable. I believe they are 2nd Generation.

     

    The Extreme is not the latest tall one, it's the one just before they released the new one.

     

    So, I should be able to support 50 connections on the Express then, right?

     

    Do the Express devices count as wireless connections?

     

    Even if I include the Express devices, I have 14 connections. If two people come to my home with two devices each, I am still under 20 connections. All Airports and devices are on the same level of the house, approximately 1000 square foot area, with open doors into every room.

     

    When I have a BBQ, I don't even give my guests a login for my Airport network. I also have a DSL network as my backup and I give them that login.

     

    Confused

    Cooch

  • Tesserax Level 8 Level 8 (48,970 points)

    I have the Express units that look like a white AppleTV. Not the ones that plug directly into the wall, they have a power cable. I believe they are 2nd Generation.

    Yes, those would be 2nd generation Express base stations and they should be able to support up to fifty wireless connections.

     

    Are both of these connected back to the Extreme with a wireless or wired connection? Regardless of which are they both configured to extend the Extreme's Wi-Fi range?

     

    I am assuming that you have this network configured to also support a guest network ... correct?

     

    The Extreme is not the latest tall one, it's the one just before they released the new one.

    That should make your Extreme a 5th generation model, which is just fine.

     

    Do the Express devices count as wireless connections?

    Yes.

     

    Even if I include the Express devices, I have 14 connections. If two people come to my home with two devices each, I am still under 20 connections. All Airports and devices are on the same level of the house, approximately 1000 square foot area, with open doors into every room.

    Yes, according to the number of devices you stated, this should work.

     

    The only idea I have at this time is to temporarily disable the guest networking feature. Once done, see if you still have the issue. Do you?

  • J Cooch Lucchese Level 1 Level 1 (35 points)

    Hi Tesserax

     

    Both Express devices are connected wirelessly to the Extreme, and set to extend the range. Yes, I do have a Guest Network setup too.

     

    I disabled the Guest Network. Since it doesn't happen all of the time, I'l lhave to wait too see if it happens again. I'll post an update once it does, or if it doesn't for a period of time.

     

    Thank you for your assistance.

    Cooch