Q: My Apple ID has been disabled

Sorry to hear that

i got this email too, i was wondering if it was a hoax. i want to find out from apple why it was disabled.

You got what email ? You won't get an email from Apple saying that it's disabled. Have you tried using your account e.g. can you download a new free app on your computer's iTunes or device ?

What does the email say ? Is not personalised (e.g. does it have 'dear client' or 'dear customer' ?), has a 'verify now' or similar link in it, and has poor English ? If it is then it's a phishing attempt to get your iTunes account and payment details - you could forward the email to Apple : reportphishing@apple.com

If your account is actually disabled then you can try re-enabling it via this page : http://appleid.apple.com, then 'reset your password'

You might then need to log out and back into your account on any iOS devices that you have (tap on your id in Settings > iTunes & App Store) so as to 'refresh' the account on it

If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

yes and this is what it says.

Hello, 

This is an automatic message sent by our security system to let you know that you have 48 hours to confirm your account information.

The account will continue to be locked until it is approved and validate your Apple ID information.

Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.

Apple Support.>

Thanks,

Apple Customer Support

This is an automated message. Please do not reply to this email. Thanks, Apple Customer Support Department

I don't know what to do. any suggestions? I logged into my Itunes and it seems to still be working.

I emailed it to the reportphishing@apple.com because my email tagged it as it doesn't trust it. So let's apple decide. thanks for your help!

It's not from Apple, it's a phishing attempt to try and get your account and payment details - iTunes accounts don't expire, the 'Apple Support' link is not an Apple site, the email isn't personalised (it doesn't have your name), and the English is poor.

You could forward it to Apple : reportphishing@apple.com

thanks King_Penguin. I forwarded it to Apple at the email address you provided. I am going to change my password and everything anyways. I figured it was a scam. Thank you again I appreciate it