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Macmini can't wake up and I Get a Black Screen

Hi all, this is my first post in this community. Please do help me.


I purchased a Mac mini (2012 late model, OS was originally Mavericks 10.9.1 when the machine arrives at my home. ) in January 2014. I used a “miniDP to DP adapter” to connect the Macmini with my Asus PB278Q Display (the original DP cable that comes with PB278Q is connected to the adapter. The adapter is plugged into the Thunderbolt socket on the back of Macmini). It supports the maximum resolution on my display (2560x1440), but if I use a HDMI cable instead, it only supports up to 1920x1080P. Everything was fine until last week when I attempted to wake up macmini after it had slept for 8 hours or so (I used it in the morning, put it to sleep mode before going to work, and then came back at 5:40 pm hoping to use it again). The Macmini light was on, and I could hear noise. But the screen is black with its power light yellow. When I kept hitting the keyboard, I could hear a “Ding” from Macmini each time, and the PB278Q power light sometimes turned blue, but soon a prompt "No Signal” appeared on the screen, followed by a totally black screen with power led turning back to yellow.


I tried to unplug the adapter from the thunderbolt port, plugging it back in, connecting a HDMI cable with macmini (PB278Q supports both DP and HDMI), nothing helped. Pressing and holding the power button for 6 secs, and pressing it again to let Macmini reboot surely helps each time. I have not done a thorough experiment to tell within how many hours the wakeup has no issues. But I am sure that there is no issues at least within one hour. I.e. if I walk away from my macmini, and it sleeps (set to 10 mins sleep), come backs after not a long while, and hit the keyboard or the trackpad. The screen comes back to life immediately, and I see the “login” dialog.


I called Mac techsupport for three times and talked with their higher level engineers for a long time. They suggested me to do “Command+Option+R+P”. Now I know that is “Resetting NVRAM / PRAM”. But the problem stays.


Does Re-installing help? I just reinstalled last night and won’t be able to judge until tomorrow. At this point, I have the following suspicions, which I hope someone can help:


  1. 1. The miniDP to DP adapter might have caused this problem. Replacing one adapter or using a good miniDP-DP cable might be the solution. But I can’t find such a cable or adapter on Apple’s online store. Note it should be Mini-DP to DP or thunderbolt to DP cable. Please suggest where I can get one
  2. 2. I doubt that my suspicion 1 is valid, as in my question – why is everything ok when the macmini does not sleep or sleeps a short time? When I work on the macmini, no problem happens. The display works fine, and the resolution is the maximum that the display is capable of. Therefore, why should my suspicion one hold any water?
  3. 3. Since the display power led turns blue when macmini detects keyboard hits, does that prove that macmini is innocent, as it successfully sends out a signal to my display, but somehow my display persistently says “no signal”. In this light, can we shrink the problem identification scope to the display, the DP cable and the adapter?


Thank you very much for any help or hint/tips I can get from any of you.


God bless.


Bluebird,

Chengdu, China

Mac mini (Late 2012), OS X Mavericks (10.9.1), CPU 2.3GH

Posted on Feb 19, 2014 7:54 PM

Reply
Question marked as Best reply

Posted on Feb 20, 2014 12:01 PM

Hello Bluebird,


See if it's related to this...


It also seems to be related to later OSX versions, like 10.8.x & 10.9.x


The 2012 macs (and later apparently) (also later OSX versions on earlier Macs can do it also), not waking normally from sleep after hours being in sleep. (noted here ...


http://www.xlr8yourmac.com/archives/feb13/022813.html#2012macswontwake


"Why 2012 iMac/2012 Mac Mini won't Wake After Hours of Sleep (Hibernates/Powers Off)")


The sleepimage file still reappears even if never slept. Delete it (hibernate off, etc) - within minutes its back.


A note on that here - http://www.xlr8yourmac.com/feedback/Chameleon_SSD_Optimizer.html


About iMac sleep...


http://forums.macrumors.com/showthread.php?t=1529750


Try this: "sudo pmset autopoweroff 0" and "sudo pmset standby 0"


http://xlr8yourmac.com/archives/sep13/091313.html#10.8.5SleepEjectTip


One user reported that the opposite worked...


Try this: "sudo pmset autopoweroff 1" and "sudo pmset standby 1"

7 replies
Question marked as Best reply

Feb 20, 2014 12:01 PM in response to Bluebird73

Hello Bluebird,


See if it's related to this...


It also seems to be related to later OSX versions, like 10.8.x & 10.9.x


The 2012 macs (and later apparently) (also later OSX versions on earlier Macs can do it also), not waking normally from sleep after hours being in sleep. (noted here ...


http://www.xlr8yourmac.com/archives/feb13/022813.html#2012macswontwake


"Why 2012 iMac/2012 Mac Mini won't Wake After Hours of Sleep (Hibernates/Powers Off)")


The sleepimage file still reappears even if never slept. Delete it (hibernate off, etc) - within minutes its back.


A note on that here - http://www.xlr8yourmac.com/feedback/Chameleon_SSD_Optimizer.html


About iMac sleep...


http://forums.macrumors.com/showthread.php?t=1529750


Try this: "sudo pmset autopoweroff 0" and "sudo pmset standby 0"


http://xlr8yourmac.com/archives/sep13/091313.html#10.8.5SleepEjectTip


One user reported that the opposite worked...


Try this: "sudo pmset autopoweroff 1" and "sudo pmset standby 1"

Feb 20, 2014 7:02 PM in response to BDAqua

Dear BDAqua,


Nope, I've not made sure it will work. I will do the test and report back here. I am not at work.


Keeping the same system configuration both hardware and software, I put macmini to sleep this morning at 8:20, and then left for office. Will go back home at about 5:30 pm today. Hopefully, the issue will be gone. But I've not had the time to do anything you suggested yet. The problem is not always there, as it seems. For example, this morning, it woke up quickly from last night's sleep at around 11:20 pm.


I bought a dual-link DVI adapter and will try a different port to see if the problem stays.


Thanks.

Feb 21, 2014 2:12 AM in response to Bluebird73

Dear BDAqua,


I came back home at 17:35, and my dual link DVI adapter also arrived.


First of all, I hit the keyboard, and gues what, the login window immediately appeared on the screen. The wake-up issue was gone. I did nothing to the system. The connection cable was still my cheap MiniDP to DP adapter and the DP cable that came with my PB278Q Asus Display.


Really so weird.


I tried the Dual LInk DVI adapter. I have to plug in the USB plug that comes with the adapter. The resolution is the same, and so it is with the text/graphic effect. Since this thing makes no differnece and costs me 688 Yuan. I've decided to refund it. NO reason to use such an expensive one while a cheap one does the job.


Any thought?

Feb 21, 2014 11:49 AM in response to Bluebird73

Whew, how strange, but sorta OT, my cars battery would no longer charge or start the car, bought a new battery, didn't install it... & the old battery now turns over fast & starts fine... didn't touch anything!???


If it happens again, you might want to start a new thread to get the most helpers in on it, since this one is marked solved.

Macmini can't wake up and I Get a Black Screen

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