HT201209: Redeem iTunes or Apple Music Gift Cards and content codes
Learn about Redeem iTunes or Apple Music Gift Cards and content codes
-
All replies
-
Helpful answers
-
Feb 20, 2014 3:59 AM in response to Pimrat02by King_Penguin,If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
-
Feb 20, 2014 5:16 AM in response to King_Penguinby Pimrat02,I will try and let you know how it work.
-
Feb 21, 2014 7:53 PM in response to King_Penguinby Pimrat02,Still have a problem. I cannot transfer money from the wrong account to the other apple id account.
-
Feb 21, 2014 7:57 PM in response to Pimrat02by Niel,Both resetting the questions and putting the money back into the card for transfer to a different Apple ID requires that someone at Apple take action. If desired, click here and use the form.
(100992)