I can' remember questions that i initail created

Now my friend bought a gift card. When i need to buy credit in a game, it keep asking many questions and answers that i can' remember.

How to solve a problem?

iPhone 4S, iOS 7

Posted on Feb 20, 2014 3:39 AM

Reply
4 replies

Feb 20, 2014 3:59 AM in response to Pimrat02

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312


If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can' remember questions that i initail created

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.