"PRINTER NOT CONNECTED"

Question

Level 1

5 points

I repeatedly get "printer not connected" message ....... even when I connect via printer cable.

Sometimes restart and/or restart printer brings it back, and then a day or an hour later .... it goes to bening "not connected"

Macbook woth OSX 10 7.5 and HP 7520 printer. I have seen multiple complaints like this but not a lot of solutions.

Can anybody help?

MacBook, Mac OS X (10.7.5), HP 7520 printer

Posted on Feb 20, 2014 4:56 AM

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Answer 1

Community Specialist

Hi Hugh85,

Thanks for visiting Apple Support Communities.

I recommend the troubleshooting steps in this article if you continue to see a "not connected" message when using your printer:

Troubleshooting printer issues in OS X

http://support.apple.com/kb/ts3147

All the best,

Jeremy

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Answer 2

Level 1

8 points

Hi Hugh - I keep getting the same problem as you. Do all the reset - it works, and then next day, printer is not connected again.

Did you solve your problem?

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