HT201400: If you can’t connect to the iTunes Store
Learn about If you can’t connect to the iTunes Store
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Helpful answers
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Feb 20, 2014 5:33 AM in response to Jafar1978by King_Penguin,See one of your many duplicate threads :
e.g. https://discussions.apple.com/message/24877608
or https://discussions.apple.com/message/24887508
If you have a rescue email address then use it (you need to have a rescue email address, not an alternate email address) : http://support.apple.com/kb/HT5312
If you don't have one, or aren't receiving the reset email to it, then contact Support in your country (these are user-to-user forums) : http://support.apple.com/kb/HT5699