Any suggestions to improve slow iMac startup?

My iMac takes about 4 minutes to start up. I get a grey screen for about 2 minutes, then it takes another 2 minutes to load all the icons. It seems to have got worse since I upgraded to Mavericks (and to MS Office 2011 at the same time).


EtreCheck report follows:


Hardware Information:

iMac (21.5-inch, Mid 2010)

iMac - model: iMac11,2

1 3.06 GHz Intel Core i3 CPU: 2 cores

4 GB RAM


Video Information:

ATI Radeon HD 4670 - VRAM: 256 MB


System Software:

OS X 10.9.1 (13B42) - Uptime: 0 days 0:4:25


Disk Information:

WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (363.06 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


OPTIARC DVD RW AD-5680H


USB Information:

Apple Inc. Built-in iSight


Apple Computer, Inc. IR Receiver


Apple Internal Memory Card Reader


Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


FireWire Information:


Thunderbolt Information:


Kernel Extensions:

com.eltima.SyncMate.kext (0.2.5b15)

com.McAfee.kext.AppProtection (3.1)

com.McAfee.SFKext (1)

com.mcafee.kext.Virex (1.1.0d1)


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.adobe.SwitchBoard.plist 3rd-Party support link

[invalid] com.mcafee.ssm.ScanFactory.plist

[invalid] com.mcafee.ssm.ScanManager.plist

[System] com.mcafee.virusscan.fmpd.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] rapiback.plist 3rd-Party support link


Launch Agents:

[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link

[System] com.citrix.ReceiverHelper.plist 3rd-Party support link

[System] com.citrix.ServiceRecords.plist 3rd-Party support link

[System] com.epson.eventmanager.agent.plist 3rd-Party support link

[System] com.mcafee.menulet.plist 3rd-Party support link

[System] com.mcafee.reporter.plist 3rd-Party support link

[System] syncmateStarter.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link


User Login Items:

Microsoft AU Daemon

Dropbox

iAntiVirus


Internet Plug-ins:

SiteAdvisor: Version: 2.0 - SDK 10.5 3rd-Party support link

Google Earth Web Plug-in: Version: 7.1 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

npBTEmailConfig: Version: 1.0 3rd-Party support link

AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

iPhotoPhotocast: Version: 7.0 - SDK 10.7

CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link

CANONiMAGEGATEWAYDL: Version: 2.1.0.1 3rd-Party support link

CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.5 3rd-Party support link

CANONiMAGEGATEWAYLI: Version: 2.1.0.1 3rd-Party support link

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update


Safari Extensions:

GiveasyouLive: Version: 4.0.1

SiteAdvisor: Version: 2.0


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins:

Picasa: Version: 1.0 3rd-Party support link


3rd Party Preference Panes:

Flash Player 3rd-Party support link


Old Applications:

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link

SiteAdvisor: Version: 2.0 - SDK 10.5 3rd-Party support link

/Applications/SiteAdvisor/SiteAdvisor.app

Solver: Version: 1.0 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

/Applications/Microsoft Office 2011/Office

Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link

My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011

Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

Family Tree Maker: Version: 19.2.4 - SDK 10.5 3rd-Party support link


Time Machine:

Skip System Files: NO

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 464.96 GB Disk used: 126.84 GB

Destinations:

Time Machine Backups [Local] (Last used)

Total size: 465.44 GB

Total number of backups: 85

Oldest backup: 2011-06-28 11:14:24 +0000

Last backup: 2014-02-16 17:42:32 +0000

Size of backup disk: Adequate

Backup size 465.44 GB > (Disk used 126.84 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU:

1% WindowServer

1% mds

1% EtreCheck

0% opendirectoryd

0% coreservicesd


Top Processes by Memory:

127 MB mds_stores

98 MB VShieldScanner

74 MB com.apple.IconServicesAgent

66 MB Microsoft Outlook

66 MB Dropbox


Virtual Memory Information:

1.83 GB Free RAM

1.13 GB Active RAM

488 MB Inactive RAM

572 MB Wired RAM

281 MB Page-ins

0 B Page-outs

iMac, OS X Mavericks (10.9.1)

Posted on Feb 20, 2014 7:44 AM

Reply
9 replies

Feb 20, 2014 8:34 AM in response to Waspsting

You have Adobe PDF Viewer twice as an internet plugin. I would have this taken care of by Preview, as Adobe's web viewer is magnitudes heavier.


Antivirus… I'm not going into that discussion. I will say this: I've owned 29 Macs since 1991, I've spent 25 years working many systems as part of my technical background. In all my years I've never seen, nor herd of anyone getting a virus that I know. I'll just leave that right there.


Your best option after that: Fonts. Yes, fonts. I'd put money on the fact you have more than a boatload of fonts. Trim it down, clean it up, and turn off the ones you don't use all the time (activate later as needed). This alone can shave 15 seconds off system boot.


Give as you live plugin?


There seems to be a lot going on here.

Feb 20, 2014 9:34 AM in response to Waspsting

You need to completely uninstall this antivirus software per instructions on the AV developer's website.

It is NOT necessary on Mac OS X and only causes system wide issues.

If you feel the need or are compelled to have antivirus software on your Mac, the least system intrusive ones are

ClamXAV

VirusBarrier Express (found in the Mac App Store).

Feb 20, 2014 10:03 AM in response to Waspsting

MacAfee comes as part of my BT Broadband package, and I'm reluctant to disable it as I've been advised that if I don't have some form of AntiVirus (even on a Mac), I would not be eligible for any recompense if my details were hacked.


That seems to be a bit of a deceptive statement on the part of BT, since I seriously doubt they would give you anything you would consider to be "recompense" in any event, whether you follow their recommendations or not. And McAfee really wouldn't protect you that well anyway... it caught only around half of the malware I threw at it in recent testing:


Mac anti-virus testing 2014


Note the actual data file, which shows historical data from last year's testing as well. McAfee is nothing if not consistent... 😁


Uninstall McAfee completely. There should be an uninstaller in the Applications folder somewhere. Don't just drag the McAfee app to the trash, and don't use any kind of all-purpose third-party uninstaller.


I also note that you've got iAntivirus installed. Although that one's not going to be causing any issues, it's also almost completely worthless, worse by far than McAfee. See the same testing results for details. Drag that one to the trash.


Once those are gone, if the problem doesn't go away, see my Mac Performance Guide.

Feb 20, 2014 12:18 PM in response to Waspsting

After attending to details such as suggested above, you may also wish to consider advantages of using an externally enclosed hard disk drive as part of your backup scheme, for TimeMachine, instead of the iMac's own internal hard disk drive. If you have a wireless base station, that may support an external drive; a wired USB or FireWire HDD would be faster to connect to the iMac and likely have fewer issues overall. A self- powered externally enclosed HDD could support a bootable copy/clone of your Mac OS X in a partition, for faster restores if you were to ever need a second boot system to run the Mac.


In addition, you may check into the idea of upgrading system RAM, in so much as the computer can use as much as 16MB and you have 4GB installed. The RAM specs are rather tight, so get quality RAM by a reputable manufacture, of correct specification. Often cited: OWC esales, & Crucial brands seem tops.


Built-in MemoryNone
Maximum Memory16 GB
Memory Slots4 - 204-pin PC3-10600 (1333 MHz) DDR3 SO-DIMM

{per MacTracker from http://mactracker.ca database mid-2010 iMac 21.5}


•How to remove or add RAM in iMac:

http://support.apple.com/kb/HT1423


Good luck & happy computing! 🙂

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Any suggestions to improve slow iMac startup?

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