When i go to System Preferences and click on Desktop and Screensaver the computer goes to that screen but gets stuck and does not respond no matter how many times i try. Any suggestions?

When i go to System Preferences and choose Desktop & Screensaver the system locks up and will not show any options. All i get is the circle of color and have to do a force quit. Any suggestions?

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Feb 20, 2014 2:23 PM

Reply
5 replies

Feb 20, 2014 4:03 PM in response to et290

First follow the instructions in this support article.

If an iPhoto or Aperture library is the source of your desktop pictures, it may need to be rebuilt, or you may need to update the application to the latest version.

Otherwise, continue as below.

Back up all data.

In the Finder, hold down the option key and select

Go Library

from the menu bar. From the Library folder, delete the following item, if it exists:


Caches/com.apple.systempreferences


and move the following items to the Desktop, if they exist:


  • Application Support/Dock/desktoppicture.db
  • Preferences/com.apple.desktop.plist
Launch System Preferences and test. If you still have the issue, put the items you moved to the Desktop back where they came from and post again. Otherwise, delete the items.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When i go to System Preferences and click on Desktop and Screensaver the computer goes to that screen but gets stuck and does not respond no matter how many times i try. Any suggestions?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.