et290
Level 1 (4 points)
iCloud

Q: When i go to System Preferences and click on Desktop and Screensaver the computer goes to that screen but gets stuck and does not respond no matter how many times i try. Any suggestions?

When i go to System Preferences and choose Desktop & Screensaver the system locks up and will not show any options. All i get is the circle of color and have to do a force quit. Any suggestions?

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Feb 20, 2014 2:23 PM

by Eustace Mendis,Solvedanswer
Eustace Mendis Eustace Mendis
Level 7 (25,402 points)
A:

Sorry - my fault. You have to hold down the Option key, then click Go.

 

The rest of it is correct.

Posted on Feb 20, 2014 3:58 PM

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et290

Q: When i go to System Preferences and click on Desktop and Screensaver the computer goes to that screen but gets stuck and does not ... more

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  • Helpful answers

  • by Eustace Mendis,Helpful

    Eustace Mendis Eustace Mendis Feb 20, 2014 2:52 PM in response to et290
    Level 7 (25,402 points)
    Feb 20, 2014 2:52 PM in response to et290

    Try this:

     

    1. Click on the desktop. Finder will be active.

    2. Click Go in the menu bar.

    3. In the dropdown list in the Go menu select Library.

    4. In the Library folder, open the Preferences folder.

    5. Look for this file: com.apple.screensaver.plist - trash that file.

     

    Restart the computer.

  • by et290,Helpful

    et290 et290 Feb 20, 2014 3:21 PM in response to Eustace Mendis
    Level 1 (4 points)
    iCloud
    Feb 20, 2014 3:21 PM in response to Eustace Mendis

    I do not have Library in a drop down list under Go.

  • by Eustace Mendis,Solvedanswer

    Eustace Mendis Eustace Mendis Feb 20, 2014 3:58 PM in response to et290
    Level 7 (25,402 points)
    Feb 20, 2014 3:58 PM in response to et290

    Sorry - my fault. You have to hold down the Option key, then click Go.

     

    The rest of it is correct.

  • by Linc Davis,

    Linc Davis Linc Davis Feb 20, 2014 4:03 PM in response to et290
    Level 10 (208,037 points)
    Applications
    Feb 20, 2014 4:03 PM in response to et290

    First follow the instructions in this support article.

    If an iPhoto or Aperture library is the source of your desktop pictures, it may need to be rebuilt, or you may need to update the application to the latest version.

    Otherwise, continue as below.

      

    Back up all data.

       

    In the Finder, hold down the option key and select

      

    Go ▹ Library

      

    from the menu bar. From the Library folder, delete the following item, if it exists: 

     

    • Caches/com.apple.systempreferences

     

    and move the following items to the Desktop, if they exist:

     

    • Application Support/Dock/desktoppicture.db
    • Preferences/com.apple.desktop.plist
    Launch System Preferences and test. If you still have the issue, put the items you moved to the Desktop back where they came from and post again. Otherwise, delete the items.

  • by et290,

    et290 et290 Feb 20, 2014 4:40 PM in response to et290
    Level 1 (4 points)
    iCloud
    Feb 20, 2014 4:40 PM in response to et290

    Thanks- that worked