My iPod won't unlock because the screen is unresponsive and won't "Slide to Unlock" what do I do?

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Level 1

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My iPod won't unlock because the screen is unresponsive and won't "Slide to Unlock" what do I do?

Around 8 this morning I locked my iPod because I was done with it. The next time I tried to open it, it would not slide to unlock.... I then pressed the lock button because that is what I usually do and it did not work. It hasn't worked all day and that was 12 hours ago. Now I don't want to sound like a total white girl, but I want mty Instagram and Facebook back. Any suggestions???? Apparantly it was like $20 to call tech support and I am not paying that... PLEASE! I need my music!

iPod touch, iOS 7

Posted on Feb 20, 2014 4:38 PM

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Answer 1

lllaass

Level 10

210,411 points

Feb 21, 2014 3:21 AM in response to kvaller

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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