HT5824: Reset iCloud Documents & Data

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CarolBaez

Q: My pictures on my phone 5 are no longer uploading to icloud on my PC.

I am having problems viewing my photos on icloud. When logging into icloud there is no longer an icome for photos. My pc no longer connects to my phone when charging. When taking my phone to the apple store they didn't know what was wrong. Since I had a PC and not a Mac they weren't very helpful or seemed to care about my issue. They suggest I call into apple. Since I've had my phone longer than a year they want to charge me for the call.

 

Has anyone had these problems before? Most importantly does anyone have any suggestions for me to get my photos off my camera?

iPhone 5, iOS 7.0.4

Posted on Feb 20, 2014 5:03 PM