HT202644: Redeem iTunes and Apple Music Gift Cards with the camera on your iPhone, iPad, iPod touch, or Mac

Learn about Redeem iTunes and Apple Music Gift Cards with the camera on your iPhone, iPad, iPod touch, or Mac
Motodad

Q: I entered my App Store card code but it did not credit me enough money?

I redeemed my app card but it did not credit me the full amount of the card?  What do I do?  I was shorted almost $8

iPod touch, iOS 7.0.4

Posted on Feb 20, 2014 8:28 PM

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Q: I entered my App Store card code but it did not credit me enough money?

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  • by King_Penguin,

    King_Penguin King_Penguin Feb 21, 2014 12:42 AM in response to Motodad
    Level 10 (134,019 points)
    iTunes
    Feb 21, 2014 12:42 AM in response to Motodad

    You didn't owe iTunes any money, you've checked the purchase history on your account and you didn't have any pre-orders and/or auto-renewing subscriptions that were due ?

     

    Viewing purchase history : http://support.apple.com/kb/HT2727

     

    If not then have you tried logging out and back into your account on your iPod or computer and seeing if your balance then shows the correct amount ? If it doesn't then try contacting iTunes Support and see if they can tell you where the $8 went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption