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i AM NOT SEEING MY DEVICE ON ITUNES IS THERE SOMETHING i NEED TO DO

I plugged in my new iphone 5 and tried to sync to I tunes but i am not seeing my device to be able to sync it... Please help

Posted on Feb 20, 2014 10:47 PM

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1 reply

Feb 21, 2014 12:38 AM in response to LaurieLCarlson

You have teh latest version of iTunes installed on your computer ? If the phone isn't showing on the left-hand sidebar of your computer's iTunes (you can enable the sidebar via option-command-S on a Mac, control-S on a PC) then see if these troubleshooting pages help :


PC : http://support.apple.com/kb/TS1538

Mac : http://support.apple.com/kb/TS1591

i AM NOT SEEING MY DEVICE ON ITUNES IS THERE SOMETHING i NEED TO DO

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