Jack E. Tilley
Level 1 (5 points)

Q: Keychain will NOT accept password for email

My wife had a problem w/ her email program, Entourage. After finally getting things squared away, noy she has to enter her password everytime. Keychain won't accept it. I check the box "save password" but it doesn't. Any suggestions?

 

Thanks, Jack

 

iMac, OS 10.5.8, etc

iMac, Mac OS X (10.6.8)

Posted on Feb 21, 2014 5:20 AM

by BDAqua,Solvedanswer
BDAqua BDAqua
Level 10 (123,905 points)
A:

Hi Jack,

 

Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.

 

 

Resetting your keychain in Mac OS X...

 

If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.

 

http://support.apple.com/kb/TS1544

Posted on Feb 21, 2014 11:15 AM

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Jack E. Tilley

Q: Keychain will NOT accept password for email

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