iPhone asked me for the APPLE ID and pass

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tamir111 Author

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iPhone asked me for the APPLE ID and pass

Hello friends, I bought a week ago iPhone 5S IMEI 013884000163883 broken on eBay

a Nice woman named Kate Benjamine sold her grandmother's iPhone after she died

I replaced battery and screen and it powers on after restore on iTunes

At the end of restore the iPhone asked me for the APPLE ID and pass

I contacted the seller and she tried to give me all sorts of names and passwords of her grandmother

For two days she gave me a lot of emails and passwords

She really spent a lot of time to help me

Question family and what not

She tried to reset password on Apple's site

But she was missing data

Now she asks what else to do

And I'm with her

She told me she wanted to help

Even in the face of Apple's representative

Please help in

iPhone 5s, iOS 7.0.4

Posted on Feb 21, 2014 5:16 AM

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Answer 1

Feb 21, 2014 9:04 AM in response to tamir111

If she can't remove the ID from the phone, ask for a refund, because you can't use the phone otherwise.

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Answer 2

tamir111 Author

Level 1

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Feb 21, 2014 9:59 AM in response to Winston Churchill

Well I thought since everything is legit maybe they can just open it up for us you know

She's a nice lady goes out of her skiing to help me

How do we contact someone who can decid about that she's willing to call and talk with the service

So why not save the phone

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Answer 3

Feb 21, 2014 10:08 AM in response to tamir111

You can't do anything, it's up to the person that sold it to you. You might pass on the following advice to the nice lady...

Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

I'm not exactly sure what procedures are in place for such events but Apple can assist in such cases, but it may take a while and you may need to provide a death certificate and a note from the executor that the iPad has been willed to yourself.

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