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cw20001

Q: hi my 4 yr old son has changed his pass word and does not know it. it is know showing i pod disabled. can you help please

Hi my 4 year old son has changed his password and does not know what he changed it to. It is now showing ipod disabled, can you help please. Sorry i don't know what software the ipod has got but he has got the ipod 5th generation.

iPod touch, iOS 7

Posted on Feb 21, 2014 12:41 PM

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Q: hi my 4 yr old son has changed his pass word and does not know it. it is know showing i pod disabled. can you help please

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  • by Limnos,

    Limnos Limnos Feb 21, 2014 12:45 PM in response to cw20001
    Level 9 (54,353 points)
    Mac OS X
    Feb 21, 2014 12:45 PM in response to cw20001

    iOS: Forgotten passcode or device disabled after entering wrong passcode - http://support.apple.com/kb/ht1212 - Learn what to do if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled.

     

    If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:

     

    iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)