HT201407: If you can't activate your iPhone
Learn about If you can't activate your iPhoneQ: I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not vali ... I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked? more
-
All replies
-
Helpful answers
-
Feb 21, 2014 12:30 PM in response to navidyby raymond73,Your provider in the UK will have to unlock the phone.
-
Feb 21, 2014 12:40 PM in response to raymond73by navidy,but there is no provider this is an opne phone bought from the Apple store in Cambridge, UK
-
Feb 21, 2014 12:46 PM in response to navidyby raymond73,You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.
-
Feb 21, 2014 12:48 PM in response to navidyby Antonio Rocco,If you bought it from the Apple Store it would have been unlocked. There may be a problem with the SIM instead? Have you tried another SIM or contacted the SIM's cell provider to see if they can help?