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The screen went black on my iPhone 4S

A couple days ago my iPhone 4S screen went totally black. The weird thing is that it did respond when calling, using Siri etc. But today at the morning my iphone got some FaceTime calls that someone made. Then the screen come on but it wasn't seem to respond, so I got another FaceTime call then it worked just fine. Any ideas what it is or how to fix it?

iPhone 4S, iOS 7.0.4, It was bought used

Posted on Feb 21, 2014 1:30 PM

2 replies

Feb 23, 2014 12:15 PM in response to Community User

Hello christopherjeppesen,


Thank you for using Apple Support Communities.

For more information, take a look at:


iOS: Not responding or does not turn on

http://support.apple.com/kb/ts3281


  1. If the device is unresponsive or if certain controls aren't working as expected, restart your device.
  2. If the device remains unresponsive or does not turn on (or power on), reset your device.
  3. If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    1. If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    2. Let it charge for at least twenty minutes, then see if it starts normally.
    3. If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    4. If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
  4. If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    1. Connect the device to your computer and open iTunes.
    2. If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    3. If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.


Have a nice day,

Mario

Feb 23, 2014 12:23 PM in response to mario49

It's a little bit hard to do all that stuff when my power button I broken and there is no internet on my computer and if I connect my phone to another computer it says that I have to click "accept this computer" on my screen……

The screen went black on my iPhone 4S

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