After restoring

Question

After restoring

I have restored my iPod. After restoring and the message showing eveything had been returned to factory settings I was instructed to keep the usb connection and the device would show in iTunes. However the message that arrives after a few seconds states that it is still in recovery mode and needs to be restored.

After repeating this procedure three times I conclude there is a problem. All that is showing on my iPod screen now is the Itunes Motif with an arrow and usb connection showing. Can anyone help ?

iPod touch, Latest iPod Touch

Posted on Feb 21, 2014 2:38 PM

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Answer 1

Best reply

lllaass

Level 10

210,411 points

Feb 21, 2014 2:42 PM in response to Ian Michael Cooper

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .

Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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