2 Replies Latest reply: Feb 21, 2014 8:55 PM by Linc Davis
krasos Level 1 Level 1

Hello to everyone!I think that I have installed a virus to my mac because safari opens advertising sites all the time and Facebook stucks a lot.What i should do to make my mac as it was before?

  • etresoft Level 7 Level 7

    The first step is to find out what you have installed. I wrote a little diagnostic program to help show what might be causing these problems. Download EtreCheck from http://www.etresoft.com/etrecheck, run it, and paste the results here. EtreCheck is perfectly safe to run, does not ask for your password to install, and is signed with my Apple Developer ID.



    Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise.

  • Linc Davis Level 10 Level 10

    From the Safari menu bar, select


    Safari Preferences... Extensions


    Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.