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Feb 23, 2014 9:10 AM in response to Shaidad1by Allen A,Hello Shaidad1,
I'd recommend force closing all apps that are open, then resetting the device.
iOS: Understanding multitasking
http://support.apple.com/kb/HT4211
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue persists, we've another article that provides some useful troubleshooting.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Cheers,
Allen
