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i don't have the email address anymore that is linked to icloud and imessage therefore cannot reset password to view new terms and agreements in order to use ipad

I don't have the email address anymore that is linked to icloud and imessage and don't know the password. I can't get beyond the request to enter password associated with that id for icloud and imessage to use my ipad mini.

iPad mini Wi-Fi, iOS 7

Posted on Feb 21, 2014 6:01 PM

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Posted on Oct 17, 2016 2:26 AM

None of this works....The problem is that my old company has locked that email so I can't even change it to do the reset or get rid of it. I do not have the PW. The phone is a 6p and I just want to erase it and sell it but cannot get around the iCloud/find my phone.....any help appreciated I have wasted 6 hours on this

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Question marked as Top-ranking reply

Oct 17, 2016 2:26 AM in response to randers4

None of this works....The problem is that my old company has locked that email so I can't even change it to do the reset or get rid of it. I do not have the PW. The phone is a 6p and I just want to erase it and sell it but cannot get around the iCloud/find my phone.....any help appreciated I have wasted 6 hours on this

Feb 21, 2014 6:06 PM in response to tbird6

If your iPad is signed into an old iCloud account ("email address") and is prompting you for the password for it, you change the account to your current ID. To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

i don't have the email address anymore that is linked to icloud and imessage therefore cannot reset password to view new terms and agreements in order to use ipad

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