Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

remove the ipod device from the account

remove the ipod device from the account

Posted on Feb 22, 2014 2:56 AM

Reply
11 replies

Feb 22, 2014 3:20 AM in response to amro60

Remove it in what way ? (And this is the Using iPad forum.)


If it's associated to your account, and it's been more than 90 days since you associated it, then you can log into your account on your computer's iTunes and remove it : http://support.apple.com/kb/HT4627


If you mean remove it's registration to your account then log into your support profile to remove it : https://supportprofile.apple.com/


If you mean activation lock then see this page : http://support.apple.com/kb/TS4515

Feb 22, 2014 6:30 AM in response to amro60

Is it an old account of yours, or did you buy the device from another person ? If you bought the device from somebody else and it's linked to the previous owner's account then you will need to contact the previous owner, he/she is the only person who can remove it : http://support.apple.com/kb/TS4515


If it's your account and you can't remember your id (you can't remember an account id that you've had starting with a gmail.com email address, starting with 'e', as its primary email address ?) and/or password then have you tried the http://iforgot.apple.com link ?


Or if you can't get the password reset via that link then you can try contacting Support in your country : http://support.apple.com/kb/HT5699

remove the ipod device from the account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.