HT204135: Print from your Mac

Learn about Print from your Mac
smbrookes

Q: Brother  MFC-J4510DW printer - losing connection

I have just purchased a Brother  MFC-J4510DW printer and have correctly connected it to my wireless network.  However, on adding it as a printer the connection keeps dropping off.  I am presuming that the drivers are downloaded automatically when it configures the printer settings but it just keeps losing the connection.  Does anyone have any advice please?  It still shows up as an available printer ...

MacBook Pro

Posted on Feb 22, 2014 4:06 AM

Close

Q: Brother  MFC-J4510DW printer - losing connection

  • All replies
  • Helpful answers

Previous Page 2
  • by GaryNC,

    GaryNC GaryNC Jun 17, 2016 4:16 PM in response to smbrookes
    Level 1 (4 points)
    Jun 17, 2016 4:16 PM in response to smbrookes

    I have a Brother MFC-L27000W that was working fine on my home LAN until I switched from DSL to fixed point wireless. Then it started dropping the connection. My suspicion is the problem has something to do with the router, which is a Lynksys EA4500. I have a range extender on order. I'm hoping that will help.

  • by mwparis,

    mwparis mwparis Jul 6, 2016 8:04 PM in response to Dport13
    Level 1 (4 points)
    Jul 6, 2016 8:04 PM in response to Dport13

    In trying to solve this problem under Mac OS X 10.11 (El Capitan) with a Brother MFC-J480DW connected to the network via WPS I had tried just about every combination and permutation of suggestions on this page. I landed upon the following solution:

    1) Download the "Full Driver & Software Package"

    2) Install the driver "Brother MFC-J480DW-CUPS" through the installer for the package mentioned in 1).

    3) Use a web browser to go to http://10.0.0.10 (or whatever the IP address of your printer might be)

    4) You should see the page heading "Brother MFC-J480DW"

    5) Select "IPv6(Wireless)"

    6) Select the "Enabled" radio button and check the "Prioritize IPv6 Address" box.

    7) You can check if your printer is online by: Apple > System Preferences > Printers & Scanners > [your Brother printer] > Open Print Queue > Printer Settings > Utility > Open Printer Utility. If you see green, you're good to go.

     

    YMMV. Best of luck to you.

  • by Limnos,

    Limnos Limnos Jul 7, 2016 7:34 AM in response to wgmarq
    Level 9 (53,552 points)
    Mac OS X
    Jul 7, 2016 7:34 AM in response to wgmarq

    There's hundreds if not thousands of posts on the web in general about Brother printers losing connectivity over wi-fi when they go to sleep.  We can print to our Brother printer wirelessly but the wireless part is between the computers and the router.  I connect the printer to the router with an Ethernet cable.

  • by spencerdoidge,

    spencerdoidge spencerdoidge Aug 9, 2016 3:14 PM in response to smbrookes
    Level 1 (4 points)
    Aug 9, 2016 3:14 PM in response to smbrookes

    Here is what worked for me and my MFC-L2700DW with OS 10.10.5

    From the Brother menu:

    Network/WLAN/TCP/IP: BootMethod = Static; IPAddr=10.0.0.110.

     

    The printer already knew about our Wi-Fi.

     

    After several print/scan/shutdown/powerup/print/scan and several Sleep periods of both devices and the Macbook Pro on the same Wi-Fi, no problems.

  • by gagscop,

    gagscop gagscop Aug 17, 2016 3:31 PM in response to Dport13
    Level 1 (4 points)
    Aug 17, 2016 3:31 PM in response to Dport13

    The Airprint-Disabled, IPv6-Enabled combination did the trick for me, printer was showing as idle but wasn't printing, mine is a MFC-J480DW.

     

    Thank you.

  • by bimargulies,

    bimargulies bimargulies Sep 5, 2016 2:31 PM in response to smbrookes
    Level 1 (4 points)
    Sep 5, 2016 2:31 PM in response to smbrookes

    You can achieve the same effect by configuring your DHCP server (probably your router) to hand back a statically assigned IP address to the printer, so that it always gets the same address.

  • by spencerdoidge,

    spencerdoidge spencerdoidge Sep 5, 2016 2:35 PM in response to bimargulies
    Level 1 (4 points)
    Sep 5, 2016 2:35 PM in response to bimargulies

    Thank you. I found a simpler solution. I sent the Brother back to Amazon, drove to Office Max, and bought an HP printer. Worked fine the first time, has worked fine ever since.

Previous Page 2